Privacy Policy

1. Information We Collect

When you browse our website, submit wholesale inquiries, order products, or participate in Tasty Food promotions and newsletter updates, we collect the following limited information:

  • Contact Data: Your verified mobile phone number (used for OTP authentication and WhatsApp order updates), email address, and physical delivery address in the UAE or GCC.
  • Profile Data: Your full name as provided during registration, trade entity name (for supermarket and wholesale buyers), and contact designation.
  • Activity Data: Submitted quotation requests, product inquiries (spices, pulses, rice, curry masalas, cooking oil), transaction dates, and coupon codes.
  • Cookie & Technical Data: IP address, device type, browser specifications, and essential session identifiers in accordance with our personal data cookie policy.

2. How We Use Your Information

We process your personal information strictly to:

  • Authenticate your account and quotation requests securely via WhatsApp / SMS One-Time Passcodes (OTP).
  • Process and coordinate the delivery of powdered, packed food products across UAE and regional distribution networks.
  • Track verified promotional coupon codes, reward updates, and contact you if your entry is selected in customer draws.
  • Maintain HACCP certified food safety traceability and quality review logs.
  • Prevent fraudulent claims and secure our promotional and digital platforms.

3. WhatsApp & Messaging Communications

By registering your phone number and submitting an inquiry or order, you consent to receive transaction-related WhatsApp messages, delivery updates, and OTP verification codes from Tasty Food.

You can manage your notification preferences or opt-out of promotional messages at any time by replying "STOP" or notifying our customer support team.

Privacy Guarantee: We do not sell, rent, or trade your contact details to third-party advertisers.

4. Data Security & Privacy Masking

We employ industry-standard encryption in transit (HTTPS/TLS) and secure database storage protected by firewall access controls.

Winner announcements, public interfaces, and promotional displays mask your phone number (e.g. +971 50 ••• 2780) to protect your privacy at all times.

In addition, our accredited HACCP food safety management system ensures that customer quality feedback and batch traceability records are handled with strict operational confidentiality.

5. Your Legal Rights

Under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), you have the right to access, rectify, or request the deletion of your personal data.

You also hold the right to restrict processing, object to marketing communications, and withdraw consent at any time without affecting prior lawful processing.

To exercise your rights or manage your notification preferences, contact our privacy team at privacy@tastyfoodme.com.